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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

The available shipping methods depend on the vendor or platform you're purchasing from mobicr.com Common shipping methods include like shiprocket ,delivery etc

Do You Ship Internationally?

yes

How Long Will It Take To Get My Package?

Domestic: 3–7 business days.

International: 7–21 business days, depending on the destination.

PAYMENT

What Payment Methods Are Accepted?

Online Payment methods like: Credit and Debit Cards Google Pay, and razorpay .

  • Secure and convenient for online transactions.
  • Direct payments from your bank account.

     

Is Buying On-Line Safe?

yes

ORDER & RETURNS

How do I place an Order?

:Placing an order online is usually straightforward. Here's a step-by-step guide:

1. Browse and Select Products

  • Visit the website or app of your chosen store.
  • Search for the product(s) you want.
  • Select the size, color, or other options if applicable, then click "Add to Cart" or “Buy Now.”

2. Review Your Cart

  • Go to the shopping cart or basket (usually an icon at the top right).
  • Verify the selected items, quantities, and prices.
  • Check for promotions or discount codes and apply them if available.

3. Proceed to Checkout

  • Click "Checkout" or "Proceed to Checkout."
  • Choose whether to check out as a guest or log in/create an account.

4. Enter Shipping Information

  • Provide your delivery address.
  • Double-check for accuracy to avoid delays.

5. Choose a Shipping Method

  • Select your preferred shipping option (e.g., standard, express).
  • Note the delivery time and costs.

6. Enter Payment Details

  • Choose your payment method (credit card, PayPal, etc.).
  • Enter the required payment information securely.

7. Review and Confirm Your Order

  • Review all details: items, shipping address, payment info, and total cost.
  • Read and agree to the terms and conditions if required.
  • Click "Place Order" or “Confirm Purchase.”

8. Receive Order Confirmation

  • After placing your order, you’ll receive an order confirmation via email or SMS.
  • Save the confirmation for future reference.

9. Track Your Order (Optional)

  • Use the tracking link or ID provided to monitor your package

How Can I Cancel Or Change My Order?

you can call the MobiCR 's customer care number to cancel yourself by clicking on the cancellation

Do I need an account to place an order?

accounts is not necessary , you can order directly by your phone number

How Do I Track My Order?

You can track your order by the order id received by MobiCR.com